1.Material|材質
memekaka 全系列作品以 925 純銀(Sterling Silver) 製作,部分作品搭配天然巴洛克珍珠。每顆巴洛克珍珠皆由自然孕育,因此形狀、紋理、尺寸與光澤皆有所不同,這些獨特之處也是作品的一部分。
All memekaka jewelry is handcrafted in 925 sterling silver, with selected designs featuring natural baroque pearls.Every baroque pearl is naturally formed, making each one unique in shape, texture, size, and luster. These natural variations are part of the beauty and individuality of every piece.
2. Handmade|手工製作
每件作品皆由主理人手工製作。手工製程中留下的細微紋理,以及天然珍珠本身的獨特形狀,都讓每件作品擁有些許不同。我們相信,每件作品都值得保留屬於自己的樣子。
Each piece is individually handcrafted by the designer.Subtle textures created during the making process, together with the natural characteristics of baroque pearls, make every piece one of a kind. Rather than pursuing perfection, we celebrate individuality.
3. Production Time|製作時間
所有商品皆採接單製作。 製作時間約為 7–21 個工作天(不含例假日),完成後將依照訂單順序安排出貨。 若商品有現貨,將於付款完成後 3 個工作天內寄出。
Most pieces are made to order. Please allow approximately 7–21 business days for production before shipping. Ready-to-ship items will be dispatched within 3 business days after payment is confirmed.
4. Jewelry Care|飾品保養
925 純銀會因空氣、濕度、汗水與日常配戴而自然氧化,屬正常現象。 建議配戴後以軟布擦拭,並收納於夾鏈袋或飾品盒中,減少接觸空氣。 請避免接觸溫泉、香水、酒精及化學清潔用品。 經常配戴也是很好的保養方式,人體自然油脂能讓銀飾維持溫潤光澤。
Sterling silver naturally oxidizes over time through exposure to air, moisture, and daily wear. After wearing, gently wipe your jewelry with a soft cloth and store it in an airtight bag or jewelry box. Avoid contact with perfume, alcohol, hot springs, and harsh chemicals. Regular wear can actually help maintain the silver’s natural shine.
5. Baroque Pearl|巴洛克珍珠
我們選用天然巴洛克珍珠。 每顆珍珠都有不同的形狀、紋理與光澤,因此收到的作品可能與商品照片略有差異。 這不是瑕疵,而是天然材質最迷人的特色。
We use natural baroque pearls. Each pearl has its own unique shape, texture, and luster, so your jewelry may vary slightly from the product images. These differences are not imperfections—they are what make every piece truly unique.
6. Shipping|配送
官網提供台灣地區超商(7-ELEVEN、全家)取貨。 如需寄國外請私訊官方instagram, 配送方式及運費將依結帳頁面顯示為準。
We currently offer convenience store pickup within Taiwan via 7-ELEVEN and FamilyMart. For international shipping, please contact us through our official Instagram account. Available shipping methods and delivery fees will be displayed at checkout.
7. Return & Exchange|退換貨
由於大部分商品皆為接單製作,除非商品本身有瑕疵或寄送錯誤,否則恕不接受退換貨。 若收到商品有任何問題,請於收到後七日內與我們聯繫,我們將盡快協助處理。
As most pieces are made to order, we do not accept returns or exchanges unless the item is defective or an incorrect product was received. If there is any issue with your order, please contact us within 7 days of delivery.
8. Repair|維修服務
若因正常配戴造成鬆脫、氧化或其他需要維修的情況,歡迎與我們聯繫。非正常使用之維修費用將依作品狀況評估,並於維修前與您確認。
We offer repair services for jewelry affected by normal wear, including oxidation, loose settings, or other repair needs.Repair fees will be quoted based on the condition of the piece.
9. Gift Packaging|包裝
每件作品皆附品牌包裝,適合作為收藏或送禮。 若有送禮需求,也歡迎於訂單備註告知我們。
Every order comes with our signature memekaka packaging, making it perfect for both gifting and collecting. If your purchase is intended as a gift, please leave us a note at checkout.